Privacy policy

Privacy Policy BUCKLE UP

Last updated: 19-12-2024

At BUCKLE UP Belts (buckleup-belts.com) we highly value the privacy of our customers and visitors to our website. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services.

1. Responsible for data processing

The person responsible for processing your personal data is:

BUCKLE UP Belts
Lage Heurnseweg 36A, 7095AM, de Heurne
Email: info@buckleup-belts.com
Phone: +31 6 2303 9647

2. Which personal data do we collect?

We collect the following personal data when you use our website, place an order, or contact us:

  • Identification data: such as your name, address, email address, and phone number

  • Payment data: such as your payment method and payment information (via external payment providers)

  • Shipping data: such as the delivery address for your orders

  • Technical data: such as your IP address, browser type, device information, and your use of the website (for example via cookies)

  • Communication data: when you contact us via email, phone, or chat

Additional verification data (in exceptional cases):
In specific situations, such as investigating undelivered orders or possible fraud, we may request additional data to verify identity. This may include a (partially obscured) copy or photo of a valid ID, where sensitive data such as the BSN may be obscured.

3. Why do we collect this data?

We collect and process your personal data for the following purposes:

  • Order processing: to process, deliver, and invoice your orders

  • Customer service: to answer your questions and resolve issues related to your orders or our products

  • Improvement of our website and services: to improve and optimize our website based on your user behavior and preferences

  • Marketing: to keep you informed, with your permission, about news, offers, and promotions from BUCKLE UP Belts

  • Legal obligations: to comply with laws and regulations, such as tax and accounting obligations

  • Verification and fraud prevention: to verify the customer's identity and prevent abuse or fraud in exceptional cases, such as reports of undelivered packages

4. Legal basis for processing

The processing of your personal data is based on the following legal grounds:

  • Performance of a contract: for processing orders and delivering products

  • Consent: for marketing purposes, for example for sending newsletters (if you have signed up for this)

  • Legal obligation: to comply with tax and legal obligations

5. Sharing of personal data

We may share your personal data with third parties who assist us in the execution of our services, such as:

  • Payment providers (for example iDEAL, PayPal, credit cards)

  • Shipping services (postal services or couriers)

  • IT service providers (hosting and technical support)

  • Marketing partners (with your permission)

We ensure that these third parties comply with the applicable data protection laws and regulations and use your data solely for the purposes for which it was provided.

6. How long do we keep your data?

We do not keep your personal data longer than necessary for the purposes for which we collected it or as long as we are legally required to retain it.

  • Order data is retained for at least 7 years due to tax and administrative obligations

  • We retain marketing data until you unsubscribe or request deletion

7. Your rights

You have the right to access, correct, delete, restrict processing, data portability, and object to processing.

To exercise these rights, you can contact us using the contact details at the bottom of this Privacy Policy.

8. Security of personal data

We take appropriate technical and organizational measures to protect your personal data against loss, theft, unauthorized access, and unlawful processing.

9. Cookies and tracking technologies

Our website uses cookies and other tracking technologies to analyze website usage, improve functionality, and enable targeted marketing.

10. International data transfer

In some cases, personal data may be processed outside the European Economic Area (EEA). In that case, we ensure appropriate safeguards in accordance with the GDPR.

11. Changes to this Privacy Policy

We reserve the right to change this Privacy Policy. We advise you to consult this policy regularly.

12. Contact

For questions about this Privacy Policy or your rights, you can contact us via:

E-mail: info@buckleup-belts.com
Phone: +31 6 2303 9647
Address: Lage Heurnseweg 36A, 7095AM, de Heurne

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